Frequently Asked Questions
Since 1889, El Paso Saddlery has been producing the world's finest holsters and gunbelts. Whether your preference is cowboy action shooting, authentic western, modern, concealment, or military, we offer the premier holster to fit your need. All of our gunleather is made with premium quality materials and age old techniques that have been passed down from one superior leather craftsman to another. We do things the old fashioned way; handcrafting all of our goods from start to finish, just as we always have. Though our methods are time consuming, we are certain that you will appreciate the difference
COLOR: All of our leather goods are available in russet brown or black.
LEFT HANDED HOLSTERS: All holsters are available for left handed shooters.
MODIFICATIONS: Though we would like to accomodate modifications, in most cases we are unable to adjust our tried and true patterns.
TELEPHONE ORDERS: We are always happy to process your order over the phone. Our order desk is open Monday through Friday, from 9:00 AM to 5:00 PM, Mountain Standard Time.
PAYMENT: We accept all major credit cards (Visa, Mastercard, Discover, and AMEX). Because all of our goods are custom made to your exact specifications, payment must be made in advance. No C.O.D. orders will be accepted.
DELIVERY: Orders can be expected to ship within 4 to 8 weeks. Though we endeavor to deliver within this time, sometimes it may take a bit longer. Our goal is to make the world's finest leather goods, not the fastest. We thank you in advance for your patience.
QUALITY ASSURANCE: All of our products are statisfaction guaranteed. If you are not happy, neither are we.
RETURNS: If there is a problem and an item needs to be returned, please call before sending it back. We will make every effort to correct or replace the product expediently. Remember, we cannot take any responsibility if the item has been modified in any way. Due to the customized nature of our products, some returned items may be subject to a 20% "custom goods returned" charge. Please measure yourself correctly, using the formulas located on our Measurements page (click here to view our Measurements page) in order to prevent sizing mistakes.
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